碰上情商低的老板,應該怎么辦?
作者:滬江商務英語
2018-10-09 18:20
Bad bosses come in all shapes and sizes. There are the ones that are downright bullies, not caring if they lose their temper, talk down to, and hurt the feelings of those that report to them.?
壞老板各有各的壞法。有些老板是徹頭徹尾的欺凌者,動不動發(fā)脾氣,說話居高臨下,傷害下屬感情。
Then there are the egotists that believe they are smarter than everyone else and have no need to listen to or take feedback from those they are supposed to serve.?
有些老板非常自高自大,認為自己比別人聰明,沒有必要傾聽或接受他們應該服務的人的反饋。
In between are the micromanagers, the ones that are unaware , unable to make decisions, or the bosses who take credit for the work of others.
在這兩者之間是微觀管理者,不知情的老板,無法做決定的老板,或者竊取他人功勞的老板。
The question is, “What do we do about it?”?
問題在于,“我們該怎么做?”
If we have compelling reasons to stick around and believe there is a possibility that we can help our boss make some needed changes, there are actions we can take that may help.
如果我們有充分的理由堅持下去并相信自己可以幫助老板做出一些必要的改變,那么采取以下行為可能會有所幫助。
1.Try Not To Take It Personally
1.盡量別往心里去
Unless he or she is a total jerk or psychopath, chances are your boss is not deliberately setting out to make your life miserable.?
除非他或她是一個徹頭徹尾的混蛋或精神變態(tài),否則你的老板一般不會故意讓你難堪。
You are just part of the circumstances that your boss feels they are in, and part of what they see as the solution.?
你只是老板所處環(huán)境的一部分,也是他們認為的解決方案的一部分。
Try to have empathy and imagine what pressures they may be facing from their superiors, or other factors in their lives that may be making life difficult for them.?
盡量有同理心,想象他們可能面臨的來自上級的壓力,或者他們生活中可能遇到的困難。
Giving them the benefit of the doubt will help keep you from getting caught up in negative feelings and draining your energy that could be used more productively.
假設(shè)老板都是好人,這會有助于防止你陷入負面情緒并消耗本能用于產(chǎn)出的能量。
2.Find Out What They Care About
2.找出他們關(guān)心的事情
People have the greatest motivation to change if they see a direct benefit to something they desire and are working toward achieving.?
如果人們看到自己想要事物的直接好處并且正在努力實現(xiàn),那么他們就有最大的改變動力。
What keeps them up at night or stresses them out the most? If you can find this out and offer to help, it will build rapport and a relationship.?
是什么讓他們熬夜或情緒緊張?如果你能找到并提供幫助,這將為你們建立起融洽的關(guān)系。
Your only hope of influencing your boss will be to get yourself in a place where they trust you and see value in what you are offering.?
你影響老板的唯一希望就是讓他們能夠信任你,并意識到你所提供的東西的價值。
Find out what their greatest pressure points are, and ask if there is anything you can do to help.?
找出他們最大的壓力點,并詢問自己是否可以幫忙。
Asking them what they would like more of and/or less of in the workplace is a great starting place.
你可以先從問他們在工作場合需要增加或減少什么東西開始。
3.Demonstrate What You Would Like More Of From Your Boss
3.把你想要在老板身上看到的品質(zhì)展示出來
Talk to your colleagues and see if they have any insights or ideas on how to make the relationship between you or your boss better.?
與你的同事交流,看看他們是否對如何改善你和老板的關(guān)系有任何見解或想法。
Avoid people who only want to complain and are not interested in solutions.?
避免和那些只想抱怨卻不解決問題的人打交道。
Have they noticed times when your boss is in a better mood? Are there times they are doing or saying something that you see as positive??
他們是否注意到老板心情好轉(zhuǎn)的時候?他們是否正在做或說一些在你看來正面的事情?
Set up scenarios to demonstrate the behavior that you would like to see when your boss is around.
設(shè)置場景以展示你希望老板在場時所能表現(xiàn)的行為。
For example, at staff meetings, have people praise each other and show appreciation for the efforts they have made. Acknowledge your colleagues and give them credit for a job well done in front of your boss.?
例如,在員工會議上,讓同事們互相稱贊,并對他們的努力表示贊賞。承認你的同事并在老板面前稱贊他們工作出色。
If your boss lacks empathy, make a point of showing empathy to others in the organization who have suffered through illness, loss of loved ones, relationships, and other areas.
如果你的老板缺乏同理心,那么就要對公司中生病、失去親人、失戀以及其他方面而遭受痛苦的人表示同情。
Discuss books, articles on emotional intelligence, and suggest speakers for upcoming conferences or staff development. Talk about people who your boss looks up to in terms of their high emotional intelligence qualities.
討論關(guān)于情商的書和文章,并為即將召開的會議或員工發(fā)展提名發(fā)言人。談論你的老板在高情商方面可以學習的人。
4.Reward The Positive Efforts That You Notice
4.獎勵你注意到的正面行為
If you catch your boss doing something positive, something that you appreciate, make sure you let them know.?
如果你發(fā)現(xiàn)你的老板在做一些正面的事情,比如你欣賞的事情,一定要讓他們知道。
Reinforce anything they do that you would like them to do more of. If you see any changes toward the better, let your boss know that it was noticed and appreciated.?
強化他們所做的任何你希望他們多做的事情。如果你看到好的改變,那么務必讓你的老板知道你已經(jīng)注意到了并表達你的贊美。
Not everyone likes to be recognized and appreciated in the same way. Knowing as much as possible about your boss will help you determine what kind of appreciation will have the greatest impact.
不是每個人都喜歡以同樣的方式得到認可和贊賞。盡可能多地了解你的老板將有助于你確定哪種贊賞方式會帶來最好的效果。
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(翻譯:雅蘭)
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