現(xiàn)在科技已經(jīng)比較發(fā)達(dá)了，很多人都不用出國(guó)就能夠直接對(duì)接工作，最方便的方法就是使用商務(wù)英語開電話會(huì)議，那么到底怎樣用商務(wù)英語開電話會(huì)議呢?跟著滬江小編一起來了解一下吧。

　　怎樣用商務(wù)英語開電話會(huì)議

　　1. 電話打進(jìn)去以后先來報(bào)個(gè)名Hello.This is XX.

　　2. 沒人搭理你，那繼續(xù)等待。一般會(huì)議主持者會(huì)打進(jìn)去比較早，基本會(huì)回一句：Hi, XX.

　　3. 如果有人How are you?那就回一句，I’m good./ I’m fine. Thank you. 教科書上的And you?就別加了。同理，也可以問別人How areyou?

　　4. 組織者看人來的差不多了，就總結(jié)下：We have XX, XX…. I think we can start the meeting.

　　5. 發(fā)現(xiàn)有個(gè)重要的人沒來：Is XX on the line?

　　6. 開會(huì)前組織者會(huì)發(fā)會(huì)議日程，俗稱Agenda，那開會(huì)就按照上面一條條來即可。對(duì)于項(xiàng)目會(huì)議來說基本就是各角色匯報(bào)下狀態(tài)，然后對(duì)幾個(gè)問題進(jìn)行討論。那么在過狀態(tài)的時(shí)候基本的套路就是，之前干了啥，之后要干啥。

　　7. 開發(fā)人員匯報(bào)狀態(tài)。改bug情況：Thisweek we fixed xx defects. There are still xx issues in dev queue and we willfix them in next build. 或者We canfix x of them. Remaining defects will be delivered to QA next week.

　　開發(fā)情況：We have finished technical design and next week we will startcoding.

　　部署情況：Build xhas released to QA last Friday. Totally x defects and enhancements are includedin this build.

　　8. 測(cè)試人員匯報(bào)狀態(tài)。測(cè)試情況：This week we didfunctional testing / regression testing. Totally x defects are found in thisbuild. We will finish the testing by this Friday.

　　如果是寫文檔：We are writing test case for x project this week and 50% hascompleted. We have reviewed the test case with developers and BA. Remainingtest case will be done next week.

　　9. 之后討論各種問題，因?yàn)榍闆r復(fù)雜，很難歸納。但是基本問題就是圍繞開發(fā)測(cè)試項(xiàng)目進(jìn)度等等各個(gè)環(huán)節(jié)出現(xiàn)的問題。(過兩天更新)

　　10. 對(duì)方來了一句沒聽清楚，可以說。Sorry, Could you repeat again?

　　11. 兩個(gè)人都說話然后出現(xiàn)搶話后的寂靜：xx，please go ahead.

　　12. 組織者問大家還有問題要討論么：Any questions?可以回：No 或者I’m all set.

　　13. 信號(hào)不好有噪音：Excuse me. There are some backgroundnoises. I didn’t catch you. Would you pleasesay it again?

　　14. 掉線了重新返回：Sorry. I just dropped the line.

　　15. 實(shí)在聽不懂時(shí)怎么辦，不能老讓人重復(fù)吧：I think the issue is toocomplicated and I will send an email to you after the meeting.

　　16. 被問到問題結(jié)果答不上來了，別愣著尷尬：I cannot give you the answernow. And I will check it and get back to you later. 或者 I will confirm with xx and send a email to you. 或者I’m not sure and I will doublecheck it after the meeting.

　　17. 對(duì)方描述了一個(gè)問題或者交代給自己一件事情，自己*好重復(fù)一下，避免信息丟失或者誤解。

　　關(guān)于電話會(huì)議禮儀的商務(wù)英語

　　 environment

　　Make sure you are in a very quiet environment, this will make you hear everything clearly and keep the misunderstandings to minimum.

　　確保你身處一個(gè)安靜的環(huán)境之中，這將保證你能聽到會(huì)議的全部?jī)?nèi)容，并且使得誤解減少到最低限度。

　　 on time

　　If you are the conference call leader, you want to start right on time, because the conferee may have other business to do. If you are a conferee in the call, be on time, you do not want to miss anything that might be important.

　　如果你是電話會(huì)議的負(fù)責(zé)人，你會(huì)希望會(huì)議按時(shí)開始。因?yàn)槠渌c會(huì)人員在此之后也許還需要參與其他的事物中。如果你是普通的會(huì)議人員，要做到準(zhǔn)時(shí)，你不會(huì)想要錯(cuò)過任何可能重要的信息。

　　3.Using Telephone Technology 電話技巧

　　The mute button does wonders, the mute button should be used if there is a lot of background noise that you simply cannot control. Of course, make sure you know how to un-mute for when it is your turn to speak or answer a question.

　　靜音鍵可以起到驚人的作用，當(dāng)你周圍有一些噪音你沒有辦法輕易控制，你最好開啟靜音鍵。當(dāng)然，當(dāng)輪到你發(fā)言或回答問題時(shí)，你要知道怎么解除靜音。

　　 on topic

　　Do not fill the call with unnecessary talk. Keep to the point. Remember there may be several people on the call that have other pressing things to do.

　　不要讓電話會(huì)議里都是廢話。抓住重點(diǎn)。要記住可能有一些正在參與會(huì)議的人還有其他緊急的事物要處理。

　　以上就是滬江小編為大家整理的怎樣用商務(wù)英語開電話會(huì)議，在科技發(fā)達(dá)的今天，商務(wù)英語電話會(huì)議已經(jīng)非常常見，不僅節(jié)省了出差的費(fèi)用，還能夠更好的進(jìn)行工作上面的溝通交流，提高工作效率。