滬江小編：本文是谷歌產(chǎn)品管理和營(yíng)銷高級(jí)副總裁Jonathan Rosenberg在其母?？巳R蒙特·麥肯納學(xué)院向畢業(yè)生分享的他自己多年的職場(chǎng)經(jīng)驗(yàn)，包括溝通、文化、團(tuán)隊(duì)建設(shè)、決策、創(chuàng)新和謙卑等六方面內(nèi)容，一共42條“職場(chǎng)生存軍規(guī)”。
Jonathan Rosenberg簡(jiǎn)介：作為谷歌產(chǎn)品高級(jí)副總裁的他，堅(jiān)信“更開放，意味著更好的 谷歌 和更好的世界”。他圍繞 Chrome 和 Android 建立團(tuán)隊(duì)。事實(shí)證明，他是頗有預(yù)見性的。今天，Chrome 和 Android 成了谷歌最具戰(zhàn)略意義的兩大收獲。
Communication
溝通
#1 Be a broken record.
#1 別擔(dān)心溝通過(guò)度
“When you think you’ve communicated something too much, you’re probably just beginning to get through,” says Rosenberg, stressing the importance of all-hands meetings, regular emails, office hours and team off-sites. Even if you’re truly surrounded by the smartest people you’ve ever met, assume all of them are busy with a hundred other things on their mind. “There is no such thing as too much communication.”
“每當(dāng)你認(rèn)為自己溝通過(guò)度時(shí)，你可能才剛剛開始”，Rosenberg 強(qiáng)調(diào)全體員工大會(huì)、日常郵件、辦公時(shí)間和場(chǎng)外工作團(tuán)隊(duì)的重要性。哪怕與你共同的都是些聰明過(guò)人的能人，你也得假設(shè)他們腦子里都有100 件其他的事情要忙?！案揪蜎](méi)有過(guò)度溝通這回事兒?！?/div>
#2 Share everything. Hide nothing.
#2 分享所有，一件不留
“At Google, our default mode was to share all information,” he says. “We strived to
empower everyone equally from an information standpoint. In the internet age, power comes from sharing information not
hoarding it.” Employees like being trusted and hate being surprised. A policy of complete
transparency feeds these needs.
“在Google，我們的默認(rèn)模式是分享一切信息”，他說(shuō)，“從信息的角度，我們賦予每個(gè)人平等的權(quán)利。在互聯(lián)網(wǎng)時(shí)代，力量源于分享信息，而不是囤積它們。員工們希望被信任，而討厭被驚訝到?！币粋€(gè)完全透明的政策可以滿足他們的需求。
#3 Every word matters.
#3 字字如金
A leader’s words should always be thoughtful and
precise - everything you say will be interpreted. “Be crisp and direct and choose each word wisely,” Rosenberg advises. “Communication isn’t rambling on in long-winded emails or spewing out every thought that comes to your head.” He quotes author Elmore Leonard. When asked what has made him so successful as a writer, Leonard famously said, “I leave out the parts that people skip.”
一個(gè)領(lǐng)導(dǎo)人的話應(yīng)該是考慮周全而且精準(zhǔn)的——你的一切言語(yǔ)都會(huì)被演繹?！案纱?、直接、聰明地選擇每一個(gè)詞語(yǔ)”，Rosenberg 這樣，他還引用了作家Elmore Leonard 的話，“溝通不是來(lái)自一封封長(zhǎng)長(zhǎng)的郵件，也不是我們腦子里冒出的每一個(gè)念頭。”當(dāng)Leonard 被問(wèn)起如何成為這么成功的作家，他說(shuō)：“因?yàn)槲沂÷粤巳藗兒雎缘膬?nèi)容。”
#4 Tell stories.
#4 把故事講好
Great leaders are great teachers. And great teachers are great storytellers. “Narrative is how we learn. If you want to be a leader, you will teach and tell stories. The two are
inseparable.”
好的領(lǐng)導(dǎo)都是好的老師。好的老師會(huì)講好故事?！拔覀儚臄⑹轮袑W(xué)習(xí)，想要當(dāng)個(gè)好領(lǐng)導(dǎo)，你就把故事講好、教好。這兩者無(wú)法分割。”
#5 Stop talking, already.
#5 別說(shuō)了，立刻馬上
You’ll never learn anything if you’re too busy talking. “Listening makes you more humble, more intuitive and smarter,” Rosenberg says. “Talking does none of these things. It just enamors you with your own eloquence. Too many people spend their time talking about how they think something works, when they could just listen to someone who knows. “But if you must talk, ask questions. People learn more from your questions than from your answers. It makes them think and explore the choices with you.”
如果你永遠(yuǎn)都在忙著說(shuō)話，那你就永遠(yuǎn)學(xué)不到東西?！皟A聽讓你變得更謙卑，更有直覺(jué)，更聰明。”Rosenberg 說(shuō)：“說(shuō)話做不到以上任何一點(diǎn)，它只能讓你沉迷在自己的腔調(diào)里無(wú)法自拔。太多人花了太多時(shí)間講他們?nèi)绾慰创挛铮@時(shí)他們本可以去聽聽真正行家的觀點(diǎn)。如果你必須開口說(shuō)話，那么就問(wèn)問(wèn)題。人們能從你的問(wèn)題里（而不是你的答案）學(xué)到更多，它可以引起他人思考，并和你共同探討答案。“
#6 But, if you know the answer…
#6 但，如果你知道答案.......
There’s a time for listening and there’s a time for straight talk. If you do know an answer beyond a shadow of a doubt, say something! Anything else wastes everyone’s time. “State the answer and don’t ask more questions,” Rosenberg says. But with one caveat: “Back up your position with data. You don’t win arguments by saying ‘I think.’ You win by saying ‘Let me show you.’”
有時(shí)候，你需要傾聽；而有時(shí)候，你需要直言不諱。如果在一團(tuán)疑問(wèn)中，你早已知道答案，那么就大聲說(shuō)出來(lái)！其他言語(yǔ)都會(huì)浪費(fèi)別人的時(shí)間?！罢f(shuō)出答案，不要問(wèn)多余的問(wèn)題”，Rosenberg 說(shuō)。但有一點(diǎn)：用數(shù)據(jù)說(shuō)話。用“我認(rèn)為”贏不下來(lái)爭(zhēng)論；你要說(shuō)的是“讓我證明給你看”。
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