An online shopper has been left dumbfounded after a parcel he ordered was left wedged in his gutter - 20ft above his front door - by a bungling delivery company.
一個(gè)英國(guó)人在網(wǎng)購(gòu)后被笨手笨腳的快遞公司給驚呆了。他發(fā)現(xiàn)自己的包裹竟然卡在了屋檐上的排水溝里，比門還要高上20英尺。

A driver from courier firm myHermes left a note for Benjamin Ward, 24, of Hove, East Sussex that read: 'Today I called to deliver your parcel. Stuck on the roof - sorry'.
這名myHermes快遞公司的快遞員給住在東蘇塞克斯霍夫的24歲的本杰明·沃德留了張便條，上面寫著“今天我已電話通知您您的包裹到了。包裹卡在屋頂上了，對(duì)不起”。

The confused customer, who has no idea how it got there, alerted the company on Twitter and his pictures chronicling the incident have gone viral.
沃德很奇怪包裹好好地怎么會(huì)跑到屋頂上去，于是在推特上投訴了快遞公司，他將這件事拍了下來(lái)，他的這些照片在網(wǎng)上轉(zhuǎn)瘋了。

Mr Ward said: 'I laughed. It is just ridiculous. I think he must have been trying to lob it over the house.
沃德說(shuō)：“我都笑了。這太搞笑了。我猜他當(dāng)時(shí)肯定是想把包裹給扔到家門口去?！?/div>

'It was more funny than anything else so I don't really want to make a big deal of it. They sent him back to get it down with a ladder and say sorry. It was super awkward.'
“這件事實(shí)在是太搞笑了，所以我不想追究下去了。公司后來(lái)把他叫了回來(lái)，拿梯子把包裹取了下來(lái)并給我道了歉。真是太尷尬了?！?/div>

A MyHermes spokesperson said: 'This is unacceptable. We would like to apologise once again for the inconvenience this has caused.'
MyHermes快遞公司的發(fā)言人表示：“我們不認(rèn)可這種行為。我們要為這件事所造成的不便再次道歉?！?/div>

After his initial tweet Mr Ward was flooded with messages asking what had happened but he admitted he had no idea.
發(fā)了第一條推特后，沃德就不斷收到留言詢問(wèn)事情的來(lái)龍去脈，但他表示自己也是一頭霧水。

He tweeted: 'Ridiculous isn't it. I have no idea! Shows what happens to our parcels though! I need a ladder'.
他在推特上寫道：“很搞笑吧。我也不知道怎么回事！只知道我的包裹跑到屋頂上去了！我需要一個(gè)梯子?！?/div>

He added: 'Trying to throw it over the house I think!
他還說(shuō)道：“我覺(jué)得快遞員當(dāng)時(shí)肯定是想把包裹扔過(guò)去！”

But despite the poor service he has said he would feel 'horrendously awkward' if the delivery worker lost their job over the incident.
不過(guò)雖然服務(wù)有點(diǎn)差，他表示如果快遞員因此丟了工作，他會(huì)感到“非常地不好意思”。?

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